Orders and Payment

Pricing & GST

All prices are in Australian Dollars (AUD). If you are shipping to to Australia then Australian GST is included, if you are shipping to New Zealand then New Zealand GST is included but you will be charged in Australian Dollars. For shipments to New Zealand all prices are fully inclusive, no further customs or GST will be payable when your shipment arrives.

How to order

If an item is available to order on our website then that means it is in stock in our Sydney warehouse and ready to be dispatched. Add items to your cart and then proceed to checkout. Once you have made payment then you will receive an order confirmation email and your order will be passed to our warehouse for packing. A second email will be sent once your order is dispatched and will include the courier tracking link. See our shipping page for available shipping options.

Payment options

We accept payment via credit cards (Visa, Mastercard and Amex) or via Paypal. 

Changing / cancelling an order

Because all orders are generally packed and dispatched immediately it may not be possible to change or cancel and order. However, please contact us urgently and we are happy to help if we can.

Out of stock items

If an item is out of stock you will not be able to add to your cart. The date that more stock is expected is shown on the product page, this is our best estimate of when an incoming stock delivery is due but please be aware that sometimes logistics delays may impact this date. Where we know of a delay we will always update the advertised date.

Creating an account

You do not need to create an account on our website, but if you do then you will be able to see your order history and save your details for future.